Cancellation Policy


Right of withdrawal for consumers, cancellation policy

For consumers (Consumers are any natural person who concludes the contract for purposes that can be attributed predominantly neither their commercial nor their independent professional activity) is a statutory right of withdrawal, as follows:


You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

Right of withdrawal

How to use the right of withdrawal?

In order to exercise your right of withdrawal, you must inform in written to,
BilligTech e.U.,
Südtiroler Platz 7,1040 WIEN.
Phone number: +43 1 9716504, E-Mail:

by means of a clear statement (eg a letter sent by mail, Fax or e-mail) about your decision to withdraw from this contract.

Cancellation Period

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Items not eligible for return

The right of withdrawal does not apply to the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery (eg electric toothbrushes, razors, etc.).

Cancellation procedure

Refund and return process

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. We bear the cost of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Payment or exchange

We may offer you exchnage item or refund you the payment in full upon receipt of the item. If the item received is considerably not matching the condition we shipped or missing parts, we reserve the right to refuse the return and claim the missing parts.

BilligTech e.U.

Südtirolerplatz 7, 1040, Wien.

+43660 4008 133

We buy old Apple MacBook and Microsoft Surface Devices

You have an old or broken MacBook that you would like to sell? To facilitate the sales process, you can contact us. We offer the best prices to make our customers happy.

You have Microsoft Surface Book or Surface Pro Tablet that you would like to sell? To facilitate the sales process, you can contact us. We offer the best prices to make our customers happy.

Sample withdrawal form

(If you want to cancel the contract, please fill in this form and send it back.)

BilligTech e.U.,
Südtiroler Platz 7,1040 WIEN.
Phone number: +43 1 9716504


Hereby I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*).

Ordered on (*) / received on (*)

Name of the consumer (s) / Customer.Nr. (if available)



Address of the consumer (s)


Signature of the consumer (s) – (only when notified on paper)


(*) Delete as appropriate